BrightCore ("we," "our," or "us") operates the BrightCore mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our gym class booking service.
By using the BrightCore app, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
Name: For account creation and class bookings
Email Address: For account management and booking confirmations
User ID: System-generated identifier for your account
Date of Birth: Optional, for birthday celebrations and age verification
Payment Information
Payment Details: Processed securely by Stripe (we don't store card information)
Transaction History: Records of your purchases and bookings
Subscription Data: Current plans and billing information
Usage Information
App Interactions: How you use the app, class browsing, booking patterns
Analytics: App performance and feature usage (linked to your account)
QR Code Data: Generated for gym entry verification
How We Use Your Information
We use your information to:
Provide gym class booking services
Send booking confirmations and reminders
Process payments through Stripe
Manage your subscription and credits
Generate QR codes for gym entry
Send push notifications about bookings
Improve our app experience
Provide customer support
Ensure account security
Information Sharing
We DO NOT:
Sell your personal information
Share your data with advertisers
Use your information for tracking across other apps/websites
Share data with third parties for marketing purposes
We DO share limited information with:
Stripe: For secure payment processing
Your Gym: Basic booking information for class management
Resend: For sending email notifications and invitations
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
All payment processing is handled by Stripe using industry-standard encryption
Your data is transmitted over secure HTTPS connections
We use JWT tokens for secure authentication
Regular security updates and monitoring
Your Rights
You have the right to:
Access your personal information stored in our system
Update your account details at any time
Delete your account and associated data
Pause or cancel subscriptions
Contact us with privacy concerns
Opt out of non-essential communications
Contact Us
For privacy-related questions or to exercise your rights:
Email: support@brightcore.ie
Through the app: Use the support feature in your account settings
Response time: Within 24 hours
Changes to This Policy
We may update this Privacy Policy from time to time. We'll notify users of significant changes through:
Push notifications in the app
Email notifications to your registered address
Updates posted on this page with a new "Last updated" date
This policy complies with Apple App Store requirements and reflects our commitment to user privacy.
BrightCore is committed to protecting your privacy and ensuring transparency in how we handle your data.